These General Terms and Conditions form the basis of all deliveries and services by Hair2You.ch. Deviating and/or supplementary agreements require the express written consent of Hair2You.ch. A Confirmation by email is more than enough.
All offers on the website of http://www.Hair2You.ch are non-binding and subject to change. Small deviations and technical changes compared to our illustrations or descriptions are possible.
The contract is concluded when the order process is completed on the Hair2You online shop website and Hair2You.ch confirms the order by email or when Hair2You.ch executes the order.
3. Prices and terms of payment
The prices shown on the Hair2You.ch website at the time of the order apply. All prices are final prices in Swiss francs (CHF). Obvious price errors reserved.
Packaging and shipping costs will be charged separately. Hair2You online shop accepts all payment methods offered on the Hair2You.ch website during the ordering process. The customer chooses his preferred payment method himself.
Any additional costs (e.g. credit card fee) arising from the payment method will also be charged additionally.
Offsetting mutual claims is only possible with the express written consent of Hair2You.ch.
4. Delivery, delivery times and shipping costs
The goods are delivered to the customer by the third-party providers (delivery services) specified during the ordering process. The customer chooses his preferred shipping method himself. The shipping costs will be announced to the customer before the ordering process is initiated in the shopping cart.
For the delivery option, Hair2You.ch depends on timely self-delivery. If the delivery fails for reasons that Hair2You.ch is not responsible for, Hair2You.ch can withdraw from the contract. In the event of withdrawal from the contract, Hair2You.ch undertakes to inform the customer in good time. Any payments made will be refunded immediately. In this case, the customer has no right to compensation.
Partial deliveries are permitted unless the customer is clearly not interested in them or they are obviously not reasonable for him. In this case, the costs for transport and packaging will only be charged once.
Any additional costs incurred (shipping, administration, etc.) can be passed on to the customer by Hair2You.ch.
For deliveries abroad, customs duties, taxes and fees may apply, which are not included in the total price shown and are fully borne by the buyer.
5. Instruction on the right of exchange and return
All items purchased from Hair2You.ch can be returned within 5 working days of receipt of the goods without giving a reason. The period begins at the earliest with receipt of the goods and this instruction. To meet the deadline, it is sufficient to contact us in good time and to send the goods.
The right of return does not apply to unsealed products or to the delivery of goods that have been manufactured according to customer specifications (e.g. special orders that have to be specially ordered). Payments made by the contractual partner are made within 5 working days after receipt of the returned goods by bank transfer to an account in Switzerland to be named by the customer.
The return must be sent to the address that the customer was given when contacting Hair2You.ch.
The return is at the expense and risk of the customer. The reshipment must be affix stamped. If Hair2You.ch incurs additional costs due to insufficient franking of the return, these costs will be offset against any payments made by the customer.
Hair2You.ch expressly reserves the right to claim compensation for damaged goods. If the customer is responsible for deterioration, loss or any other impossibility, he must replace the reduction in value.
The goods must be returned in the original packaging and in the unopened condition. If this is not possible, the customer must provide packaging that prevents damage to the goods.
The customer is liable for damage to the goods that can be traced back to inadequate packaging.
Hair2You.ch must be notified in writing of any obvious defects (in particular damage, incorrect deliveries or quantity discrepancies), transport damage or other defects immediately, but no later than within a period of 5 calendar days after receipt of the goods. Notification by email to info@Hair2You.ch is sufficient.
6. Passing of Risk
The goods are delivered at the risk of the customer. The risk passes to the customer when the goods are handed over to the transport company. This also applies if the Hair2You online shop has assumed the transport costs. Complaints about transport damage (e.g. damaged packaging upon receipt of the goods) must be made by the customer directly to the transport company within the specified period.
Hair2You.ch guarantees that the goods sold are free of material and manufacturing defects at the time of the transfer of risk and have the contractually guaranteed properties.
Customer claims for damages, e.g. due to non-performance, culpa in contrahendo, breach of contractual ancillary obligations, consequential damage, damage from tort and other legal grounds are excluded. With the exception of this, Hair2You.ch is liable in the absence of a guaranteed property, in the event of intent or gross negligence. Claims under the Product Liability Act are not waived as a result.
If defects occur for which Hair2You.ch is responsible, and if the replacement delivery is also defective in the case of an exchange of the goods, the buyer has the right to conversion or reduction.
Hair2You online shop assumes no liability for the constant and uninterrupted availability of http://www.Hair2You.ch online shop or for technical or electronic errors in the online offer.
8. Retention of Title
All deliveries are subject to retention of title. The delivered goods remain the property of Hair2You.ch until the purchase price has been paid in full.
9. Should these regulations or parts of these regulations be or become invalid, the validity of the remaining regulations shall not be affected thereby. The ineffective regulation is to be replaced by a regulation that comes as close as possible to its economic purpose.
10. Jurisdiction and Applicable Law
The place of jurisdiction for all disputes in connection with Hair2You.ch is; Unless otherwise agreed, only Zug; Canton of Zug. Swiss law applies.
Hair2You GmbH c/o Sula
Baar, January 1st, 2020
General terms and conditions / data protection regulations for purchases on account with BillPay - a Klarna Group Company
(Switzerland – as of September 6, 2018)
I have read the following general terms and conditions and data protection regulations of BillPay GmbH, registered office Zinnowitzer Straße 1 D-10115 Berlin (BillPay). I agree to the use of my personal data in accordance with these data protection regulations.
General terms and conditions for purchase on account with BillPay
BillPay offers the payment method "purchase on account" (purchase on account) for customers of the online shop or its operator (dealer) as an external service provider. Purchase on account is only available to consumers over the age of 18. Please note that when purchasing on account, the delivery address, residential address and billing address must be identical.
The purchase contract for the goods is concluded exclusively between you and the dealer. The processing of the purchase contract is determined by the contract terms of the dealer. In particular, the dealer remains responsible for general customer inquiries (e.g. about goods, delivery time, shipment), returns, complaints, revocations and claims as well as credit notes.
After the conclusion of the purchase contract, Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm Sweden first accepts the invoice request from the merchant and then transfers it to BillPay. BillPay is responsible for the payment modalities in connection with the processing of the purchase contract. The amount invoiced to you by the merchant must be paid to the BillPay account specified on the invoice by the due date specified on the invoice form at the latest.".
If you do not meet your payment obligation, you will be in arrears at the end of the payment period set for you without any further reminder and you will have to pay default interest of 8%. BillPay is entitled to charge a reminder fee of up to CHF 30 per payment reminder, as well as other fees, in particular the costs for any collection procedures. Furthermore, BillPay can in future refuse to process the payment modalities of purchase contracts, also in relation to other dealers.
You will not receive a payment slip from BillPay in the mail. If you want to make your payment at the post office, please fill out a blank red payment slip, which is available free of charge in all post offices. Any postage incurred when paying in at the post office counter will be passed on to you.
In the "My BillPay" customer portal (hereinafter referred to as "customer portal") you will receive an overview of the orders that you have placed in the shop of an online retailer using the "Purchase on account" payment method offered by BillPay GmbH. All outstanding payments as well as all payments already completed for each order made are displayed. The information for each order from the respective online retailer includes: order number and date, item name and number, shipping status, selected payment method, payment term and status, amount due and, if applicable, service fees. Under the "My Account" function, you can view your first and last name as well as your e-mail address and change your password.
The customer portal can be used by natural persons who have reached the age of 18 and who have already placed an order in an online shop using the “Purchase on account” payment method offered by BillPay. When registering for the first time, it is necessary to enter the e-mail address and order number used for the respective order from the online retailer. The user receives a confirmation email and then chooses a password once, which is used together with the email address from the order for further registrations. The user sees all orders made with all e-mail addresses. The access data may not be passed on or made accessible to others. It is the registered user's duty to prevent unauthorized use of this access data and to notify BillPay if he suspects that a third party has unauthorized access to his customer account. A possible guarantee, liability or warranty for possible damages of the registered user limits BillPay to the legal minimum. There is no legal right to use the customer portal.
A registered user can delete their customer account at any time in the customer portal under "My Account". BillPay can change, restrict or interrupt the customer portal and its functions and design at any time and to any extent. This also applies to maintenance work, further development and disruptions of any kind. In particular, BillPay assumes no guarantee, liability or warranty for such cases or for loss of data, unless due to mandatory legal regulations. BillPay reserves the right to delete the customer account in the event of a breach of contract, violation or misuse.
1. Consent to the use of your data
a. BillPay checks whether your request for an invoice purchase can be met with BillPay, taking into account possible non-payment risks, or whether another payment method is offered in consultation with the retailer. For this purpose, BillPay carries out its own identity and credit check after confirming the desired payment method "purchase on account".
c. If you choose to purchase on account, you also consent to Klarna using your personal data (first and last name, salutation, street, house number, postal code, city, date of birth, telephone number, e-mail address, personal information in each case) as well as the data in connection with your order (such as shopping cart, order history, payment history, IP address, together with the personal information also the personal data) as received from the merchant Submitted to BillPay. You also consent to BillPay storing and processing your data in its own database in accordance with these data protection conditions.
i.e. You also agree that BillPay or partner companies commissioned by BillPay may transmit your personal information to credit agencies (credit agencies) for the purpose of identity and creditworthiness checks (see above) and may receive information about you and, if necessary, creditworthiness information from them on the basis of mathematical-statistical processes , whose calculation includes address data, among other things. Furthermore, you consent to BillPay or partner companies commissioned by BillPay storing your personal information in their own database and also using it for other contractual partners, provided that the latter has credibly demonstrated a legitimate interest in the data transmission within the meaning of the Federal Data Protection Act in the individual case.
BillPay uses the following credit agencies:
CRIF Bürgel GmbH, Radlkoferstrasse 2,
81373 Munich, Tel.: +49 40 89803-0, Fax: -777/ 778
Creditreform Boniversum GmbH, Hellersbergstrasse 11,
D-41460 Neuss, phone: +49 (0)2131-109-501, fax: -557
SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden
(You can obtain information about the stored data relating to you from SCHUFA Holding AG, Verbraucherservice, Postfach 5640, 30056 Hannover)
Regis24 GmbH, Wallstrasse 58,
D-107191 Berlin, phone: +49 (0)30 44350-240, fax: -249
Bisnode Germany GmbH, Robert-Bosch-Strasse 11,
D-64293 Darmstadt, phone: +49 (0)6151 380-0, fax: -360
CRIF GmbH, Diefenbachgasse 35/1,
A-1150 Vienna, phone: +43 (0)1 897 42 440, fax: +43 (0)1 897 42 431
Bisnode Austria Holding GmbH, Geiselbergstrasse 17,
A-1110 Vienna, phone: +43 (0)1 58861-0, fax: +43 (0)1 58861-3444
CRIF AG, Hagenholzstrasse 81,
CH-8050 Zurich, phone: +41 (0)44 913 50 58
Bisnode D&B Schweiz AG, Grossmattstrasse 9,
CH-8902 Urdorf, phone: +41 (0)44 735 61 11, fax: +41 (0)44 735 61 61
e. With consent to these data protection regulations and within the framework specified by the Federal Data Protection Act (DSG), BillPay and partner companies commissioned by BillPay are also entitled to store, process and use data on any non-contractual behavior (e.g. undisputed outstanding claims). and to transmit to credit agencies. The credit agencies store and transmit the data to their contractual partners in the EU internal market in order to provide them with information to assess the creditworthiness of natural persons.
f. All data transmissions take place within the framework of the legally permissible and taking into account your legitimate interests in the exclusion of the transmission or in the use. You can obtain information about the stored data concerning you from the respective credit agencies as well as from BillPay.
2. Other Uses of Your Personal Information
a. BillPay is aware that careful handling of your personal data is important to you. Therefore, your personal data will only be collected, processed, used, stored and, if necessary, transmitted for the following purposes beyond the purposes of identity and creditworthiness checks in compliance with the relevant data protection regulations:
Processing of payment for invoice purchases or installment purchases (including dunning and debt collection procedures) and for the provision of customer service by the dealers connected to BillPay and/or by us
Analysis of the payment behavior of our customers (internal analysis of the payment behavior of end customers and inquiries to credit agencies), possibly also for affiliated dealers
Analysis and data exchange for fraud prevention (use of tools to identify and block possible fraudsters)
Offering other payment options and/or financial services by us or by our partner companies, including Klarna Group companies
Sending e-mails and letters in connection with the provision of our services to you as an end customer and to your online retailer
Analysis and maintenance of our databases and customer lists
Notification of legal or official obligations and to enforce rights of BillPay as well as to protect other customers of BillPay
b. BillPay reserves the right to transmit personal data to service providers or financial partners commissioned by BillPay for the above-mentioned purposes or to grant them access to them, insofar as this is necessary to fulfill their tasks.
c. BillPay will not sell personal data to third parties for advertising purposes.
i.e. In order to ensure the full functionality of the website, your data (title, date of birth, telephone number and, if applicable, business form, company name, VAT ID number, commercial register number, bank details) will be stored in your browser. If you wish, this information will only be recorded until you empty your browser's cache.
3. BillPay endeavors to process your data within the EU or the European Economic Area (EEA). In exceptional cases, data processing outside the EU or the EEA can be carried out by a company affiliated with BillPay or a partner company on behalf of BillPay. BillPay takes all necessary legal precautions to ensure that your data is processed securely and with an appropriate level of protection, which is at least equivalent to that of the EU or the EEA.
4. Use of Akamai
To improve the use of this website, BillPay uses the services of the Content Delivery Network ("CDN") of Akamai Technologies AB, Hemvärnsgatan 9, 17154 Solna, Sweden and its parent company Akamai Inc., 150 Broadway, Cambridge, 02142 MA, USA. For this purpose, the retrieved web content of the BillPay website is controlled via the Akamai server network. As a rule, servers are used in the vicinity of the site visitor's retrieval location. In exceptional cases (e.g. in the event of an attack, in the case of page views outside the EU or if the connections within the EU are overloaded), servers outside the EU, particularly in the USA, may be used. As part of the use of the CDN, your IP address and the data on your internet use will be processed by Akamai for technical reasons and analyzed for fraud prevention purposes. There are contracts with both Akamai Technologies AB and Akamai Inc. in accordance with data protection regulations.
5. Data for marketing and optimization purposes is collected and stored on this website using technologies from etracker GmbH ( www.etracker.com ). User profiles can be created from this data under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies enable recognition of the Internet browser. The data collected with the etracker technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the separate consent of the person concerned. You can object to the collection and storage of data at any time with effect for the future.
6. Revocation of consent, information, correction, blocking and deletion of personal data
a. You can revoke your consent to the collection, processing, use or transmission of your personal data at any time without incurring any costs other than the transmission costs according to the basic tariffs. Even in the event of a revocation, BillPay remains entitled to process, use or transmit your personal data insofar as this is necessary or legally prescribed for the contractual processing of invoice purchases with BillPay or is required by a court or an authority.
b. You are also entitled to receive information about the data stored by BillPay free of charge and to have this data corrected, blocked or deleted if necessary.
7. Company data protection officer
If you have any questions in connection with the collection, use, processing or transmission of your personal data as well as for information, correction, blocking or deletion of this data, please contact the company data protection officer in writing: